Team Leader

One Point One Solutions has an opening for a Team Leader based in Turbhe, Mumbai. The pay goes up to ₹34,000/month. 5 candidates will be hired for this role.

Note from the employer

We Are Hiring For Inbound Teamleader Location : Turbhe Rotational Shift Only For Male Candidate Excellent Comms Required Should Aware Of Csat, Sla, Nps Salary Upto 5 Lpa Male Candidate Is Preferable Pick And Drop Till Station Immediate Joining For Details Dm Immediate Joiners We Required So Apply Now. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Hindi
• You are polite and calm under pressure

Pay and perks

The salary for this role is ₹25,000 – ₹34,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Openings: 5
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — One Point One Solutions reviews applications regularly.