Customer Care Executive

Onetail Brands Technologies Pvt Ltd has an opening for a Customer Care Executive based in Bawana, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

We Are Looking For A Customer-Focused And Proactive Customer Care Executive To Handle Customer Inquiries, Resolve Complaints, And Ensure A Positive Customer Experience. The Ideal Candidate Should Possess Excellent Communication Skills, Problem-Solving Abilities, And A Professional Attitude. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, calm under pressure attitude

Quick facts

• Job location: Bawana, Delhi, Delhi
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

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