Relationship Manager

Option Bricks has an opening for a Relationship Manager based in Juinagar, Mumbai. The pay goes up to ₹25,000/month. Great for first-time job seekers. There are 7 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Advanced Excel

Salary and benefits

The salary for this role is ₹16,500 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Advanced Excel
• Basic English
• Freshers can apply
• Advanced Excel
• Someone patient and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Job details

• Location: Juinagar, Mumbai, Maharashtra
• Vacancies: 7
• Work mode: On-site
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Option Bricks today.