Telecalling Team Leader

Options King Research Analyst is looking for a Telecalling Team Leader to join its team in Kharghar, Mumbai. The pay goes up to ₹50,000/month. The team is filling 3 vacancies.

In the employer’s words

Team Building And Team Handling With Sales Target Achievement Team Leader Stock Market, For Advisory Process Loction Is Khaghar Sebi Register. Type : Sales, Outbound, Domestic, Mutual Funds | Languages : Marathi, Hindi, English

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marathi, Mutual Funds, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic, Mutual Funds
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Salary and benefits

Salary: ₹25,000 – ₹50,000 per month, based on skills and experience.

Quick facts

• Job location: Kharghar, Mumbai, Maharashtra
• Openings: 3
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Options King Research Analyst. It takes less than a minute.