Customer Care Associate

Optival Health Solutions Pvt Ltd has an opening for a Customer Care Associate based in Lakdi Ka Pul, Hyderabad. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹18,000/month.

In the employer’s words

Location: Tharamandal Complex, Saifabad, Khairtabad, Hyderabad Qualification: Any Graduate (Freshers Welcome) Salary: Up To 18,000/- Per Month Shift: Day Shift (Rotational)Job Responsibilities:Proactively Interact With Customers And Resolve Queries, Ensuring Excellent Customer Service And First Call Resolution (Fcr).Meet Daily An. Languages : Kannada, Tamil, Telugu, Hindi, English

Compensation

Compensation: ₹14,000 – ₹18,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Kannada, Tamil, Telugu, Hindi, English
• Someone customer-first and calm under pressure

Job details

• Job location: Lakdi Ka Pul, Hyderabad, Telangana
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Optival Health Solutions Pvt Ltd.