Customer Care Associate

Optival Health Solutions Pvt Ltd has an opening for a Customer Care Associate based in Saifabad, Hyderabad. You can earn up to ₹15,000/month. There are 15 open positions. Freshers can apply.

Employer’s description

Job Responsibilities:Proactively Interact With Customers And Resolve Queries, Ensuring Excellent Customer Service And First Call Resolution (Fcr).Meet Daily And Weekly Performance Targets.Communicate Effectively In English, Telugu, Hindi, And Other Regional Languages.Handle Customer Concerns With Empathy, Professionalism. Languages : Hindi, English, Telugu, Hindi, Marathi, Telugu, Kannada, Tamil, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Marathi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Hindi, English, Telugu, Hindi, Marathi, Telugu, Kannada, Tamil, English
• Someone calm under pressure and patient

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹13,000 – ₹15,000 per month.

Quick facts

• Work location: Saifabad, Hyderabad, Telangana
• Working hours: 7.00 Am to 9.00 Pm
• Vacancies: 15
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: On-site

Ready to start? Upload your resume and apply to Optival Health Solutions Pvt Ltd today.