Customer Care Associate

Optizenith Global Solutions Private Limited has an opening for a Customer Care Associate based in Devinagar, Bengaluru. There are 30 open positions. You can earn up to ₹30,000/month.

In the employer’s words

We Are Seeking A Customer Support Executive To Handle Customer Inquiries And Resolve Complaints Through Phone, Email, And Chat. The Role Involves Providing Accurate Information, Troubleshooting Issues, And Ensuring Timely Resolution While Maintaining High Customer Satisfaction. Candidates Should Maintain Detailed Records Of Interactions, Escalate C. Type : Outbound, Domestic, Sales, Inbound | Languages : Tamil, Telugu, Hindi, English | Preferred Experience In : Real Estate

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound, Real Estate, Sales and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: Tamil, Telugu, Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Salary

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Devinagar, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

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