Customer Care Associate

A new Customer Care Associate role is open at Optizenith Global Solutions Private Limited, Devinagar, Bengaluru. There are 10 open positions. Salary is up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Ustomer Support Executive Voice Process Is A Customer Service Role Where You Interact With Customers Primarily Through Phone Calls To Resolve Their Queries, Complaints, And Service Requests. Type : Inbound, Domestic | Languages : Tamil, Kannada, Hindi, English | Preferred Experience In : Real Estate

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Real Estate, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Kannada, Hindi, English
• Preferred Experience In: Real Estate
• Someone calm under pressure and patient

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹16,000 – ₹18,000 per month.

Quick facts

• Location: Devinagar, Bengaluru, Karnataka
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Optizenith Global Solutions Private Limited today.