Customer Care Associate

Start your next role as a Customer Care Associate with Optizenith Global Solutions Private Limited in Hebbal, Bengaluru. No experience? You can still apply. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Customer Support Executives Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Type : Domestic, Outbound, Inbound, Mutual Funds | Languages : Malayalam, Bengali, Telugu, Tamil, Kannada, English, Hindi | Preferred Experience In : Real Estate

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam, Mutual Funds
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Mutual Funds
• Languages: Malayalam, Bengali, Telugu, Tamil, Kannada, English, Hindi
• Preferred Experience In: Real Estate
• You are patient and customer-first

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Optizenith Global Solutions Private Limited. It takes less than a minute.