Customer Care Associate

Optizenith Global Solutions Private Limited has an opening for a Customer Care Associate based in Devinagar, Bengaluru. Great for first-time job seekers. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Inbound And Outbound Calls Related To Healthcare Services And Patient Support.Assist Patients With Appointment Booking, Rescheduling, And Cancellations.Respond To Customer Queries Via Phone, Email, Chat, Or Crm Systems.Provide Accurate Information Regarding Healthcare Services, Doctors, Insurance, And Procedures. Type : Inbound, Outbound, Domestic, Mutual Funds | Languages : Tamil, Telugu, Kannada, Hindi, English | Preferred Experience In : Real Estate

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Mutual Funds, Outbound, Real Estate
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Mutual Funds
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Preferred Experience In: Real Estate
• You are polite and customer-first

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Location: Devinagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Optizenith Global Solutions Private Limited.