Customer Care Coordinator

A new Customer Care Coordinator role is open at Optizenith Global Solutions Private Limited, Hebbal, Bengaluru. 10 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

We Are Seeking A Dedicated Customer Support Executive (Cse) To Assist Customers By Providing Information, Resolving Issues, And Ensuring A Positive Customer Experience. The Ideal Candidate Should Have Strong Communication Skills And A Customer-First Mindset. Type : Outbound, Inbound, Domestic | Languages : Bengali, Malayalam, Tamil, Kannada, Hindi, English | Preferred Experience In : Real Estate

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Bengali, Malayalam, Tamil, Kannada, Hindi, English
• Preferred Experience In: Real Estate
• Someone customer-first and calm under pressure

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Optizenith Global Solutions Private Limited reviews applications regularly.