Customer Care Executive

Start your next role as a Customer Care Executive with Optizenith Global Solutions Private Limited in Devinagar, Bengaluru. You can earn up to ₹18,000/month. There are 30 open positions. Great for first-time job seekers.

Note from the employer

We Are Seeking A Customer Support Executive To Handle Customer Inquiries Via Phone, Email, Or Chat. Responsibilities Include Resolving Issues, Providing Product Information, Maintaining Customer Records, And Ensuring High Customer Satisfaction. Candidates Should Have Strong Communication, Problem-Solving Skills, Basic Computer Knowledge, And The Ab. Type : Inbound, Outbound, Sales, Domestic | Languages : Tamil, Telugu, Kannada, Hindi, English

Requirements

• Open to freshers
• Education: Tenth Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Tamil, Telugu, Kannada, Hindi, English

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Location: Devinagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Optizenith Global Solutions Private Limited.