Customer Care Executive

Start your next role as a Customer Care Executive with Optizenith Global Solutions Private Limited in Devinagar, Bengaluru. There are 30 open positions. You can earn up to ₹18,000/month.

Employer’s description

Telecaller To Handle Inbound And Outbound Calls, Assist Customers With Inquiries, Provide Product/Service Information, And Maintain Positive Customer Relationships. The Ideal Candidate Should Possess Excellent Communication Skills And A Customer-Centric Approach. Type : Inbound, Outbound, Domestic | Languages : Telugu, Tamil, Bengali, Hindi, English | Preferred Experience In : Real Estate

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Outbound, Real Estate, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Telugu, Tamil, Bengali, Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and polite

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Devinagar, Bengaluru, Karnataka
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Optizenith Global Solutions Private Limited. It takes less than a minute.