Telecaller

Join Ornet Technologies Private Limited as a Telecaller in Navi Mumbai, Mumbai. No experience? You can still apply. 5 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Candidates From The Daily Assigned Database.Screen Candidates And Assess Their Suitability For Open Positions.Schedule Interviews With Shortlisted Candidates And Coordinate Interview Timings.Source Candidates Through Job Portals, Social Media, Referrals, And Other Recruitment Channels. Languages : Marathi, Hindi, English

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job at a glance

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Ornet Technologies Private Limited.