International Voice Process Agent

Join Outer Orbit Technologies Private Limited as an International Voice Process Agent in Namkum, Ranchi. Great for first-time job seekers. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International | Languages : English

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: English

Roles and responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Namkum, Ranchi, Jharkhand
• Employment type: Full time
• Shift: 9:00 PM - 6:00 AM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30

Click Apply to send your profile to Outer Orbit Technologies Private Limited. It takes less than a minute.