Customer Care Executive

A new Customer Care Executive role is open at Ovais Abaya Collection, Darya Ganj, Delhi. You can earn up to ₹20,000/month. There are 10 open positions.

In the employer’s words

Handle Customer Inquiries And Complaints.Provide Excellent Customer Service And Support.Maintain Customer Records And Update Information.Collaborate With Other Departments To Resolve Issues. Strong Communication And Interpersonal Skills.Experience In Customer Service.Ability To Handle Challenging Situations With Professionalism. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Hindi, English

Salary and benefits

You will be paid ₹16,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Hindi, English
• A polite, patient attitude

Job at a glance

• Location: Darya Ganj, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Timings: 10 : 00 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Ovais Abaya Collection reviews applications regularly.