Customer Care Executive

Ovais Abaya Collection Pvt Ltd wants to bring on a Customer Care Executive for its Darya Ganj, Delhi team. You can earn up to ₹22,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

Note from the employer

Maintain A 25 Minute Response Time For All Customer Queries, Ensure All Instagram Dms Are Cleared On The Same Day, Conduct Daily Follow-Ups On Pending Orders, Maintain Proper Rto Records, Process Refunds Within 48 Hours, Handle All Customers Professionally, Avoid Rude Behavior Complaints, And Attend All Incoming Calls Promptly And Professionally. Type : Sales | Languages : Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹20,000 – ₹22,000 per month.

Position details

• Job location: Darya Ganj, Delhi, Delhi
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Click Apply to send your profile to Ovais Abaya Collection Pvt Ltd. It takes less than a minute.