Telecaller

Packtronix is hiring a Telecaller in Andheri East, Mumbai. The team is filling 2 vacancies. Salary is up to ₹35,000/month.

Note from the employer

Lead Generation: Conduct Outbound Calls To Prospective B2B Clients In The Food Processing, Pharmaceutical, And Fmcg Industries. Appointment Setting: Schedule Virtual Or In-Person Demos/Meetings For The Senior Sales Or Technical Team. Lead Qualification: Filter Prospects By Understanding Their Production Capacity, Budget, And Timeline To Ensure Our. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Malayalam, Tamil, Marathi, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Malayalam, Marathi, Outbound, Sales, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Malayalam, Tamil, Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Key responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹20,000 – ₹35,000 per month.

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 2
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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