Telesales Manager

Join Padma Industries as a Telesales Manager in Ghatkopar East, Mumbai. Salary is up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : Gujarati, Marathi, Hindi, English

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Marathi, Outbound and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: Gujarati, Marathi, Hindi, English
• A calm under pressure, polite attitude

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Work location: Ghatkopar East, Mumbai, Maharashtra
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 1
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

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