Telecaller Cum Computer Operator

Panocean shipyard and seaport is hiring a Telecaller Cum Computer Operator in Sanpada, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Your responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹13,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Active listening, Typing speed, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job at a glance

• Work location: Sanpada, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30

Click Apply to send your profile to Panocean shipyard and seaport. It takes less than a minute.