Tele Caller

Parasmahavir Co-Op Credit Soc Ltd is hiring a Tele Caller in Andheri West, Mumbai. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Calling. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and polite

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Location: Andheri West, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Parasmahavir Co-Op Credit Soc Ltd.