Feedback Calling Executive

Parvus Analytics Pvt Ltd wants to bring on a Feedback Calling Executive for its Sector 63 - Noida, Delhi team. No experience? You can still apply. Salary is up to ₹15,000/month. 20 candidates will be hired for this role.

Note from the employer

Job Summary: The Market Research Executive Will Oversee And Take Customers Interview (Feedback) In The Performance Of Their Job Duties Such As Taking Their Feedback Regarding The Services They Received. Essential Job Duties That Are Specific To The Position:- Communication With Customers Take Their Interviews In A Formal Manner. Type : Outbound | Languages : Hindi

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi
• Someone polite and customer-first

Position details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Employment type: Full time
• Vacancies: 20
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Click Apply to send your profile to Parvus Analytics Pvt Ltd. It takes less than a minute.