Account Client Relationship Associa...

Patil and Associates is looking for an Account Client Relationship Associa... to join its team in Belapur, Mumbai. You can earn up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi, English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi, English

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Belapur, Mumbai, Maharashtra
• Vacancies: 1
• Interview timings: 10:00 AM - 7:00 PM | Monday and Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Patil and Associates.