Collection Tele Caller

Pepper Advantage India Private Limited has an opening for a Collection Tele Caller based in Ghansoli, Mumbai. There are 10 open positions. Salary is up to ₹19,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Outbound
• Basic English
• Freshers can apply
• Type: Outbound

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pepper Advantage India Private Limited.