Field Collection Executive

Start your next role as a Field Collection Executive with Pepper Advantage India Private Limited in Goregaon, Mumbai. There are 2 open positions. Freshers can apply. Salary is up to ₹20,000/month.

Note from the employer

Conduct Plant Visits, Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Verbal communication, Active listening
• Male Only
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Goregaon, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based

Click Apply to send your profile to Pepper Advantage India Private Limited. It takes less than a minute.