Field Collection Executive

Join Pepper Advantage India Private Limited as a Field Collection Executive in Chembur, Mumbai. 3 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Hindi and English, CRM tools, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Roles and responsibilities

As a Field Collection Executive, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Job details

• Location: Chembur, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 3
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pepper Advantage India Private Limited.