Field Collection Executive

Join Pepper Advantage India Private Limited as a Field Collection Executive in Panvel, Mumbai. You can earn up to ₹16,000/month.

In the employer’s words

Conduct Plant Visit, Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹15,000 – ₹16,000 per month.

Position details

• Job location: Panvel, Mumbai, Maharashtra
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Pepper Advantage India Private Limited reviews applications regularly.