Field Collection

Looking for a Field Collection role in Govandi, Mumbai? Pepper Advantage India Private Limited is hiring now. Freshers can apply. The pay goes up to ₹16,100/month. The team is filling 2 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : English, Marathi, Hindi

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi

Compensation

You will be paid ₹16,000 – ₹16,100 per month.

Job details

• Location: Govandi, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pepper Advantage India Private Limited.