Team Leader - Handle Field Executiv...

Pepper Advantage India Private Limited wants to bring on a Team Leader - Handle Field Executiv... for its Navi Mumbai, Mumbai team. Salary is up to ₹30,000/month. There are 3 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Active listening and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

Quick facts

• Location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 3
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pepper Advantage India Private Limited.