Tele Collection Agent- Npa/Recovery

Pepper Advantage India Private Limited is looking for a Tele Collection Agent- Npa/Recovery to join its team in Ghansoli, Mumbai. 15 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Active listening, Complaint handling, Hindi and English, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Pepper Advantage India Private Limited reviews applications regularly.