Receptionist Cum Telecaller

Join Perfect Housing Dwell as a Receptionist Cum Telecaller in Kamothe, Mumbai. You can earn up to ₹20,000/month. There are 3 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound | Marketing | Languages : English, Hindi, Marathi

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound
• Marketing
• Languages: English, Hindi, Marathi

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Kamothe, Mumbai, Maharashtra
• Working hours: 10:30 AM - 7:30 PM | Monday to Sunday
• Employment type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Friday
• Work type: Work from office
• Openings: 3

Interested? Apply now on BetterJobs with your resume — Perfect Housing Dwell reviews applications regularly.