Customer Care Executive

Start your next role as a Customer Care Executive with Perteek in Kirti Nagar, Delhi. You can earn up to ₹20,000/month.

Note from the employer

Customer Care Support. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Kirti Nagar, Delhi, Delhi
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Perteek reviews applications regularly.