Dra Collection Executive Debt Reco...

A new Dra Collection Executive Debt Reco... role is open at Phoenix Solutions, Mulund, Mumbai. 6 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

22,000- 30,000/Month + Performance Incentives. High-Performing Candidates Can Earn 30,00045,000+ Per Month Depending On Verified Collection Performance.. Preferred Experience:Loan Recovery / Collectioncredit Card Collectionspersonal Loan Collectionsnbfc / Fintech Collectionsdpd-Based Collectiontelephonic Recoveryptp And Settlement. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi, Marathi

Skills and qualifications

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi, Marathi
• Someone patient and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹22,000 – ₹30,000 per month.

Quick facts

• Job location: Mulund, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Phoenix Solutions.