Field Collection Executive

Phoenix Solution wants to bring on a Field Collection Executive for its All Mumbai, Mumbai team. The team is filling 6 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

** Total Vacancy - 6 // Follow Up Field Visit // Area - Mulund To Dadar (Staff - 1) // Airoli To Vashi (Staff - 1) // Panvel (Staff - 1) // Kalyan To Asangaon (Staff - 1) // Thane To Dombivali (Staff - 1) // Vashi To Kharghar (Staff - 1) //. 1 - 2 Years Experience Compulsory. | Should Have : Bike

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: Bike
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• A patient, customer-first attitude

Compensation

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Location: All Mumbai, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 6
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Phoenix Solution reviews applications regularly.