Team Leader Collections & Recovery

Start your next role as a Team Leader Collections & Recovery with Phoenix Solutions in Mulund, Mumbai. Salary is up to ₹40,000/month. There are 2 open positions.

Employer’s description

High-Performing Team Leaders Can Earn 30,00045,000+ Per Month, Based On Team Recovery Performance, Target Achievement, And Applicable Incentives. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Marathi, Hindi

Salary

Compensation: ₹30,000 – ₹40,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Marathi, Hindi

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Mulund, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Phoenix Solutions.