Telecaller Outbound

Phoenix Solution wants to bring on a Telecaller Outbound for its Mulund West, Mumbai team. There are 10 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Bucket Payment Follow Up Calling. Type : Outbound | Languages : Marathi, Hindi

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi
• Someone calm under pressure and polite

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

Roles and responsibilities

As a Telecaller Outbound, your work will include:

• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Job at a glance

• Location: Mulund West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Phoenix Solution.