Phonepe Chat Process Executive , Ch...

Phonepe Service is hiring a Phonepe Chat Process Executive , Ch... in Sector 22 - Gurgaon, Delhi. You can earn up to ₹25,000/month. The team is filling 25 vacancies. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, English

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, English
• A customer-first, polite attitude

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Work location: Sector 22 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Phonepe Service.