Patient Care Telecalling Executive ...

Picmatic Media Private Limited is hiring a Patient Care Telecalling Executive ... in Kalyan West, Mumbai. Salary is up to ₹15,000/month.

In the employer’s words

Handle Patient Calls, Appointment Scheduling, Follow-Ups, And Patient Inquiries. Maintain Accurate Patient Records, Coordinate With Hospital Staff, And Ensure Smooth Communication And Service Delivery. Provide Professional And Empathetic Support To Patients. Languages : Marathi, Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Kalyan West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Picmatic Media Private Limited.