Operations & Admin Executive

Pinnacle Edits is hiring an Operations & Admin Executive in Jogeshwari East, Mumbai. The pay goes up to ₹25,000/month.

In the employer’s words

Handle Customer Queries Via Email, Whatsapp, And Callscoordinate With Editors And Freelancers On Task Deliverycommunicate With Vendors And Partnerstrack Work Status, Deadlines, And Revisionsmaintain Records, Spreadsheets, And Reportssupport Management With Any Operational Tasks. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Job details

• Job location: Jogeshwari East, Mumbai, Maharashtra
• Openings: 1
• Work type: Work from office
• Interview: 11:00 AM - 8:00 PM | Monday to Saturday
• Shift: 9:00 PM - 7:00 AM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Pinnacle Edits reviews applications regularly.