Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Pionera Services Opc Pvt Ltd, Hill patna. Freshers can apply. The team is filling 7 vacancies. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Outbound | Languages : Telugu, English, Hindi | Preferred Experience In : Real Estate

Pay and perks

Salary: ₹7,000 – ₹12,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound, Real Estate and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Telugu, English, Hindi
• Preferred Experience In: Real Estate
• Someone patient and polite

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Hill patna
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 7
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Pionera Services Opc Pvt Ltd.