Manager

Piyush Dance Studio wants to bring on a Manager for its Kalyan West, Mumbai team. 2 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are patient and polite

Job details

• Job location: Kalyan West, Mumbai, Maharashtra
• Vacancies: 2
• Job type: Full time
• Work type: On-site
• Interview timings: 12:00 PM - 6:00 PM | Monday to Saturday
• Timings: 12:00 AM - 9:00 PM | Monday to Saturday

Click Apply to send your profile to Piyush Dance Studio. It takes less than a minute.