Customer Care Executive

Place1india HR Solutions wants to bring on a Customer Care Executive for its Vastrapur, Ahmedabad team. You can earn up to ₹17,000/month. There are 10 open positions.

Note from the employer

Excellent Communication In Hindi & Gujaratibasic Computer Knowledge Ms Officehandling Incoming Calls From The Customers. Type : Inbound, Domestic

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹15,000 – ₹17,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• You are patient and calm under pressure

Job at a glance

• Location: Vastrapur, Ahmedabad, Gujarat
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

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