Customer Care Executive

Start your next role as a Customer Care Executive with Planet Pci Infotech Limited in DLF Phase 3 - Gurgaon, Delhi. 10 candidates will be hired for this role. Salary is up to ₹23,000/month.

In the employer’s words

We Are Looking For A Dedicated And Customer-Focused Customer Care Executive To Handle Customer Inquiries, Resolve Issues, And Ensure A Positive Customer Experience. The Candidate Will Act As The Primary Point Of Contact Between The Company And Its Customers. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English | Preferred Experience In : Real Estate

Pay and perks

You will be paid ₹20,000 – ₹23,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are polite and customer-first

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Position details

• Work location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Planet Pci Infotech Limited.