Work From Home - Customer Support Executive

A new Work From Home - Customer Support Executive role is open at Planet Stays, remote. You can earn up to ₹28,000/month. The team is filling 2 vacancies.

In the employer’s words

A) Need To Attend And Reply To All The Guests With Their Queries On Different Portals In A Limited Time Phase. B) Handling The Current Guest For All Their Issues While Staying In The Property. C) Need To Take Review From Current Guest.D) Mantain The Mis Reports. E) Candidate Need To Report To The Office Two Days In A Month. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹20,000 – ₹28,000 per month.

Position details

• Work location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 4:00 PM - 11:00 PM | Weekly 2 days off
• Job type: Full time
• Openings: 2
• Work type: Fully remote

Interested? Apply now on BetterJobs with your resume — Planet Stays reviews applications regularly.