Office Work.

Join Platinum One as an Office Work. in Airoli, Mumbai. The pay goes up to ₹27,000/month. The team is filling 20 vacancies.

Employer’s description

Company: Platinumone We Are Looking For A Customer Support Executive To Join Our Team At Platinum One. This Role Involves Handling Calls, Providing Exceptional Customer Support, And Addressing Queries And Concerns Related To Bpo. The Role Offers 22,000 - 26,000 And A Dynamic Environment With Opportunities For Growth. Apply Now. Type : Outbound, Domestic, Inbound, Sales, International | Languages : English, Marathi, Hindi

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales, International
• Languages: English, Marathi, Hindi
• Someone polite and patient

Salary

Salary: ₹20,000 – ₹27,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 20
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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