International Bpo Executive

Platinumone Business Services Limited is looking for an International Bpo Executive to join its team in Thane, Mumbai. Salary is up to ₹45,000/month. 15 candidates will be hired for this role. Freshers can apply.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales, Outbound, Domestic, Inbound | Languages : Telugu, Bengali, Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, International, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: International, Sales, Outbound, Domestic, Inbound
• Languages: Telugu, Bengali, Marathi, Hindi, English

What the job involves

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Salary

You will be paid ₹15,000 – ₹45,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.