Team Leader

A new Team Leader role is open at Platinumone Business Services Limited, Thane, Mumbai. You can earn up to ₹35,000/month. The team is filling 5 vacancies.

Employer’s description

Overall Experience Of 4+ Years, With Min 2 Years Of Experience As A Bpo Team Leader From Sales Background.Good English Communication Skillsexperience Of Handling A Span Of 15-20 Tele-Callersgood Problem Solving, Data Analysis And Dialer Skillssalary Range 25K To 35K (In Hand Depending On Last Drawn And Experience)Rotational Week. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound, Domestic, International

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound, International, Outbound and Sales
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound, Domestic, International
• You are patient and polite

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: On-site
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Platinumone Business Services Limited.