Team Leader

Looking for a Team Leader role in Thane, Mumbai? Platinumone Business Services Limited is hiring now. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Senior Team Leader (Sales/Outbound) Overall Experience Of 4+ Years, With Min 2 Years Of Experience As A Bpo Team Leader From Sales Background.Good English Communication Skillsexperience Of Handling A Span Of 15-20 Tele-Callersgood Problem Solving, Data Analysis And Dialer Skillssalary Range 25K To 35K (In Hand Depending On Last Dr. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, International, Domestic

Pay and perks

Compensation: ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, International, Domestic
• Someone patient and polite

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Sunday

Apply today and take the next step in your career with Platinumone Business Services Limited.