Telecaller

Platinumone Business Services Limited is looking for a Telecaller to join its team in Thane, Mumbai. 15 candidates will be hired for this role. You can earn up to ₹40,000/month.

In the employer’s words

Good To Excellent English Speaking And Conversational Skills. Minimum 6 Months Bpo Experience.(Freshers With Fluent English) Hsc Qualification Required.Week Off- 6 Days Working.Rotational 1 Week Off (In Between Monday Till Friday).Shift Time: 10Am To 7Pm (Fixed Shift).Salary Depending On Last Drawn And Interview.+(Incentive)Salary C. Type : Outbound, Sales, Inbound | Languages : Hindi, English | Preferred Experience In : Real Estate

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Real Estate, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• Someone calm under pressure and customer-first

Salary

The salary for this role is ₹20,000 – ₹40,000 per month.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Sunday

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.