Telecaller

Platinumone Business Services Limited wants to bring on a Telecaller for its Thane, Mumbai team. There are 15 open positions. No experience? You can still apply. You can earn up to ₹25,000/month.

Note from the employer

Responsibilities:- Make Outbound Calls And Generate Quality Insurance Leads.- Understand Customer Requirements And Explain Insurance Products.- Update Customer Details In Crm.- Achieve Daily/Monthly Lead Generation Targets. Type : Outbound, Domestic, Mutual Funds | Languages : English, Marathi, Hindi

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Marathi, Mutual Funds and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Domestic, Mutual Funds
• Languages: English, Marathi, Hindi
• Someone polite and customer-first

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 15
• Employment type: Full time

Apply today and take the next step in your career with Platinumone Business Services Limited.